Establishing Your Business Presence On Facebook
It is an added advantage if you own a business where your employees can become active members on Facebook. They can help to develop your presence on Facebook. Precautions must be taken to ensure that this process doesn’t turn into a fiasco.
It is important for all your employees to use the same name of your company on their profile/fan pages. When you start to create the page for your company, classify it and choose to go public; it provides more visibility to your page.
Once you create a (fan) page under a particular name, you van delete the page, but you can’t change the name. The only way to get a new name is to create another page. So be sure to have the name right, the page in place, your logo uploaded. The logo represents your company and helps in furher branding. When that is in place asj your employees to add the name of the company to their profile pages.
Establish your brand, brand is the way consumers perceive your company.
To a parent, the brand ‘fisher price’ is related to quality and safety. For a sports person, Nike relates to comfort and performance. So, what exactly do you want your customers to associate your brand with?
If you are a realtor, you might want your brand to be associated with trustworthiness or if you are an orthodontist, you might want to associate your brand with ‘smile’.
Whatever the case, you have to use a consistent design. A brand design can include logos, colours, catch phrases, name etc. You can’t undo your brand features once it is established. So, it is important to think about what you want to convey through your logos, name, colour etc.
McDonald’s logo is a classic example of a simple logo that conveys a strong corporate image. Your aim must be to create a logo that by itself evokes perception about your product and services in the minds of your customers. However, do not try to copy logos from other organizations since they are copyright protected.
Ensure your products align with your brand image. Do you remember the failure of Colgate’s Kitchen Entrees that never took off? Or that of Pond’s toothpaste, which failed miserably? These are classic examples of products that are not in line of the brand image. Colgate has always been associated with dental and personal hygiene; for consumers to relate ready to eat meals with Colgate was not palatable. Consumers always associated Pond’s with fragrance and freshness. So, when Pond’s launched toothpaste, people couldn’t relate dental hygiene with fragrance.
Do your homework before you venture into launching new products. You must understand your customers thoroughly to know their likes and dislikes. Once you have established your brand on Facebook, remember that you can’t undo the writings on your wall. You will be attracting thousands of fans for your page. Therefore, use discretion before launching a new product. For example if you are a flower shop owner, extending flower arrangement offer for special occasion falls in line with your brand but not selling sweets and confectionaries.
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